Service Coordinator / Scheduler- Kennesaw, GA 

Do you Adapt Well to Change & Have a Positive Attitude?

Home Instead^® is looking for a steady multi-tasker to join us in our mission to enhance the lives of aging adults and their families. This Service Coordinator role connects our caregiving workforce with our senior clients.

Competitive pay and benefits with incentive pay.  Seeking full-time position Monday - Friday 8:30am - 5pm as well as rotating some on call responsibilities with other team members.

Our home care company is the world’s largest and trusted source of non-medical and home care for seniors over 27 years. The Kennesaw Franchise office is currently interviewing for a service coordinator. As the service coordinator you’ll have the important responsibility to fill daily open shifts by matching the right CAREGiver to a client’s needs and personality in a fast paced environment. This position fits best with an individual who has exceptional planning and organization skills, adaptable to change and resilient. Compassion with a helpful attitude is very important as you will build strong relationships by effective communication and good listening skills. This individual must have a pro-active work ethic, ability to problem solve, be detail-oriented with the ability to build trusting relationships over the phone.

Proficient computer skills working with database system, MS Outlook and MS OFFICE is a must. Previous experience with ClearCare/WellSky software is a plus!  Must have the availability to rotate back-up responsibilities in the evenings and weekends with other administrative staff.  We may also consider two part-time positions instead of a full time position.   If interested, please let us know.   We would love to work with you!  

The Ideal Candidate:

• Shows compassion with a helpful attitude
• Be committed, having passion for people, with a service attitude 
• Ability to multi-task with extreme attention to detail
• Must work during high intensity with calm attitude
• Must be dependable and reliable
• Must demonstrate effective listening skills
• Must have great customer service attitude and pleasant phone manner while being personable
• Excellent verbal and written communication skills in the English Language
• The ability to prioritize and organize
• The ability to demonstrate initiative while working under limited supervision
• The ability to focus on client satisfaction
• Excellent problem solving skills
• Proficient computer skills using database systems, MS Outlook, MS Word, MS Excel